Refund policy
1. All Sales Are Final
All sales are final. We do not accept returns, cancellations, or refunds under any circumstances. Please review your order carefully before completing your purchase.
2. Exchanges for Damaged or Defective Items
In the event that your order arrives damaged or defective due to shipping, we are happy to assist you with an exchange. To initiate an exchange, please provide the following within 10 days of receiving your order:
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Clear, detailed images of the damaged or defective item(s).
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Your order number and a brief description of the issue.
3. Exchange Process
Once we receive your exchange request, we will review the details and provide a resolution. If your item is eligible for an exchange, we will send a replacement at no additional cost.
4. Customer Support
Our customer support team is here to help with any questions or concerns you may have. If you experience any issues with your order, please contact us at contact@plastchico.com, and we will work with you to resolve the matter.